Raw material supplier discovers new customers and saves time

In 2024, the company had been invited by a customer to become a supplier on Metalshub. After being vetted by Metalshub’s Know-Your-Customer (KYC) due diligence process, COFERMIN received a dedicated onboarding session by the Metalshub Customer Success team. The software’s simple user interface made onboarding very easy and after a few days the company concluded its first transaction for 150 mt of chrome products.

Through Metalshub’s global footprint, COFERMIN was also able to discover and onboard a new customer in the Latin American markets, which it hadn’t encountered through traditional channels. This new partnership not only expanded their market presence but also demonstrated the power of Metalshub in opening doors to untapped opportunities.

The integration of Metalshub into COFERMIN’s sales operations is a key component of the company’s broader digitisation initiative. This initiative encompasses the phased rollout of a document management system, the implementation of a new ERP system, and the enhancement of master data management, along with the creation of various interfaces. Building on COFERMIN’s successful track record in digitising its sales operations and driving market expansion, Metalshub and COFERMIN are now exploring additional opportunities to further advance COFERMIN’s digitisation strategy in the future.