Collaboration
Since 2018, the L&M group has been using Metalshub to close >250 transactions across >15 raw materials with a cumulated value of >€60m. Throughout the years of using Metalshub, L&M was able to also receive enquiries from new prospects and build up lasting relationships with several new customers.
During this period, L&M has established an outstanding reputation as a reliable supplier, consistently achieving an impeccable average rating of 5.0 out of 5.0 across all completed transactions. This excellence was recognised in 2021, 2022 and 2023 when Metalshub awarded L&M the "Best Supplier of the Year" award for bulk alloys.
“As L&M, we pride ourselves in providing the best-in-class service for our customers. When concluding business via Metalshub, we can easily collect feedback on our service and also create a track record of ratings that will help us win new customers”, states Tim Libawski, Key Account Manager at L&M.
Metalshub has also helped the company make more informed decisions for their business by providing a structured overview of past negotiation data. This organised data allows for quicker identification of trends and patterns, significantly simplifying the analysis process. The system also enables L&M to assign the right contact persons per raw material category so that no tenders are ever missed.